Pick a desk.
Three monitored mailboxes, three human replies. Sales for pricing and onboarding, support for live-engagement issues, ops for billing and the account itself.
Pick whichever fits.
Tap the email to copy it, or click — whichever your browser lets you do. Every address goes to a real inbox a human reads.
Sales · Demo & Onboarding
Thomas
Pricing, white-label, multi-firm rollouts, anything sales-led. Replies within one business day.
Support · Live Engagements
Amara
Anything that's blocking an active engagement — uploads, portal access, report bugs. Replies within four hours during business windows.
Ops · Billing & Account
Aurélie
Account, billing, plan changes, deactivation. Quieter inbox; same-day reply unless it's a weekend.
Or send us three answers first.
If you'd rather have the conversation already in shape when we reach back out, the sales-led form asks the three questions we need to walk in with the right context — firm size, regulation focus, optional budget. Takes about a minute. The ack carries a slot picker for a follow-up call.
Three cities, one engineering desk.
The platform is built and run from these three offices. Legal entity at the foot of every page.
Primary engineering · NDPA
Lagos· Nigeria
Africa-product lead, regulator liaison for the NDPA module.
KE-DPA + POPIA coverage
Nairobi· Kenya
East / Southern Africa coverage, partnership development.
LGPD · Latin America
São Paulo· Brazil
Lusophone product, ANPD interpretation, regional sales.
Anything not on this page.
Press & analyst inquiries: hello@truestele.com with "Press" in the subject. Same-day reply during business hours.
Security disclosures: ops@truestele.com with "Security disclosure" in the subject. Coordinated-disclosure policy at /security.
Partnerships and resellers: hello@truestele.com. We typically reply within two business days.